knowledge base
Overview how cyber waiver works
Brief description of two systems involved: a Frontend – visible to customers and a Backend – administrator panel where you would manage your forms.
1. Frontend customer's side
Option №1: sign online
Pre-sign a form in advance online by clicking on URL link received with an automatic booking confirmation email or link on your website.
Got tickets. What's next?
After client makes a reservation, you can provide them with two options how to fill up a waiver.
Option №2: Kiosk station
Sign in person at the facility before the activity.
Waiver Frontend interface
This is the interface your customers will interact with.
1. choose activity
Front page
Customers pick an activity they booked from a list.
Manage services
Add as many activities as you need. Categorize them by type and other specifics.
2. Pick time
pre-sort information
If you have a schedule, customer picks the time for which they made a reservation.
Optional feature
Not all businesses have a certain schedule set up. Some are not time-sensitive or have walk-ins. Time schedule is an optional functionality.
3. adult and minors
Adults
Fill out forms for themselves.
Minors
Can not sign forms for themselves and require a parent or a guardian to sign for the minor. See your local laws and regulations before creating a form.
4. WAIVER FORM
acknowledgement
Participants can read you waiver text and review clauses.
legal advice
Obtain a legal advice from your local lawyer to draft a waiver which will actually protect you from potential harm.
5. Sign form
collect information
Create a questionnaire to collect information how your customers found you or collect emails.
Signature
Customer sign the form and agree to the contract by clicking a check box.
2. Backend admin console
Use online
Login to Admin Panel through any browser. Instant real time connection.
staff managing
Create and manage collected forms by logging in to your Account.
Mobile App
Install Cyber Waiver App to your Android Mobile device. App gives a more convenient optimized access to browse through collected forms.
Waiver backend interface
This is the console interface you and your staff will use to view collected forms, manage waiver text and functionalities.
1. Review collected forms
review forms
If a customer performs the procedure in a facility, the staff have access to real-time live tracking from their computer or a mobile device. The information is available instantly with no time delay.
sort information
If a customer signed the form online in advance, the staff can review a presorted information that is only relevant for each particular Category and reservation time session. No need to go through a severe search of record massive lists trying to reveal each person by name.
2. Filter forms
Sort by Activity type
The admin interface contains multiple quick filters that allows you to review relevant presorted information.
Sort by participant
Find a customer by name, date of birth, date and time of an activity.
3.Customize forms
Branding
Import a form banner with your Company recognizable branding design to give it a custom look.
Customize questions
Along with mandatory fields (signature, Name and date of birth) you can add optional questions, such as email, "how did you hear about us" and etc.
4. Export data
keep the record
Review, manage, email and download the forms. Ability to export Data in CSV format to your email marketing service.
App compatibility
Any Android-based devices starting from 4.1 generation.
Apple devices can run from Browser.
